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Article URL: https://www.hollywoodreporter.com/business/business-news/trump-bought-netflix-bonds-amid-paramount-warners-fight-1236521512/

Comments URL: https://news.ycombinator.com/item?id=47269318

Points: 6

# Comments: 0

Article URL: https://www.justice.gov/usao-mdfl/media/1333961/dl?inline

Comments URL: https://news.ycombinator.com/item?id=47269306

Points: 2

# Comments: 1

Article URL: https://openwrt.org/releases/25.12/notes-25.12.0

Comments URL: https://news.ycombinator.com/item?id=47269295

Points: 2

# Comments: 0

Article URL: https://lockywolf.net/2026-02-19_How-to-install-and-start-using-LineageOS-on-your-phone.d/index.html

Comments URL: https://news.ycombinator.com/item?id=47269288

Points: 2

# Comments: 0

Article URL: https://www.historytoday.com/archive/great-debates/lise-meitners-nuclear-vision

Comments URL: https://news.ycombinator.com/item?id=47269268

Points: 1

# Comments: 0

Article URL: https://www.anthropic.com/news/where-stand-department-war

Comments URL: https://news.ycombinator.com/item?id=47269263

Points: 10

# Comments: 2

Article URL: https://spacenews.com/third-kairos-launch-fails/

Comments URL: https://news.ycombinator.com/item?id=47269262

Points: 2

# Comments: 0

Article URL: https://www.wsj.com/business/telecom/the-fcc-wants-your-next-customer-service-agent-to-be-in-the-u-s-3c44e14e

Comments URL: https://news.ycombinator.com/item?id=47269256

Points: 2

# Comments: 1

Article URL: https://github.com/multicorn-ai/multicorn-shield

Comments URL: https://news.ycombinator.com/item?id=47269228

Points: 1

# Comments: 1

Article URL: https://github.com/imbue-ai/vet

Comments URL: https://news.ycombinator.com/item?id=47269226

Points: 1

# Comments: 0

I rarely have a customer experience that genuinely feels delightful. Lately I've started to wonder why that is...

I get up sold on products when I'm not ready to buy, I receive emails about features I'd never use, and when I want have an issue it's impossible to find someone to talk to. This dynamic always struck me as weird.

But having worked for large brands, the truth is that most companies have no idea when and how to talk to their customers. They rely on a messy web of conflicting events and triggers that engage customers without context.

I’ve recently started working on that tries to fix this, by pulling customer events from every channel, derive important moments from sequences of events and trigger the right engagement based on your specific context, all while continually learnig what's important to customer and how to best engage them

Here's how this works in an e-commerce example (although this works for any type of brand): 2 customers may have abandoned their cart at checkout. Customer1 got an error during checkout, got frustrated and moved on, Customer2 just a regular session.

Today companies treat these 2 customers the same and just send a discount code after 24h when in reality you should investigate customer1's issue and let them know it was fixed so they can complete their transaction

I call these sequences of events that drive customers to do X vs Y, "moments". My thesis is that you can discover these moments and design customer engagement around them to build delightful experiences that feel like you're going above and beyond, tailored to the customer which improves revenue, retention and advocacy.

I would love to hear from anyone that has experience with this problem.

You can follow my journey at https://booly.co

Comments URL: https://news.ycombinator.com/item?id=47269224

Points: 1

# Comments: 0

Article URL: https://github.com/vmvarela/ghoten

Comments URL: https://news.ycombinator.com/item?id=47269193

Points: 1

# Comments: 1

Article URL: https://www.ioccc.org/2024/burton/index.html

Comments URL: https://news.ycombinator.com/item?id=47269179

Points: 1

# Comments: 1

Article URL: https://blog.metabrainz.org/2026/03/05/remembering-mayhem/

Comments URL: https://news.ycombinator.com/item?id=47269171

Points: 2

# Comments: 0

Article URL: https://hamatti.org/posts/au-revoir-eleventy/

Comments URL: https://news.ycombinator.com/item?id=47269165

Points: 1

# Comments: 0

Article URL: https://www.feldera.com/blog/why-incremental-aggregates-are-difficult---part-1

Comments URL: https://news.ycombinator.com/item?id=47268899

Points: 1

# Comments: 0

Article URL: https://www.nih.gov/news-events/news-releases/automated-ct-scan-analysis-could-fast-track-clinical-assessments

Comments URL: https://news.ycombinator.com/item?id=47268882

Points: 1

# Comments: 0

Article URL: https://fingerprint.com/

Comments URL: https://news.ycombinator.com/item?id=47268877

Points: 1

# Comments: 0

Article URL: https://openai.com/index/faulty-reward-functions/

Comments URL: https://news.ycombinator.com/item?id=47268853

Points: 1

# Comments: 0

Article URL: https://publicdomainreview.org/collection/self-portrait-by-ernst-mach-1886/

Comments URL: https://news.ycombinator.com/item?id=47268838

Points: 1

# Comments: 0