Hacker News

Space Selfie

Hacker News - Sat, 05/24/2025 - 4:42pm

Article URL: https://space.crunchlabs.com:443/

Comments URL: https://news.ycombinator.com/item?id=44083690

Points: 1

# Comments: 0

Categories: Hacker News

My Cute Homelab

Hacker News - Sat, 05/24/2025 - 4:06pm
Categories: Hacker News

Reinvent the Wheel

Hacker News - Sat, 05/24/2025 - 4:05pm
Categories: Hacker News

Show HN: Validating DefendChurn – Early warning system for SaaS customer churn

Hacker News - Sat, 05/24/2025 - 3:58pm

Hi HN,

I've been observing a pattern in SaaS communities: founders discovering churn after it's too late to prevent it.

Common posts I see: • "Lost 3 customers to expired cards this month" • "Customer disappeared without warning" • "Realized my churn rate is 12%, not the 6% I thought"

The problem seems to be reactive discovery vs. proactive prevention.

Most churn appears to have warning signs 1-3 weeks early: - Failed payment attempts (during Stripe's retry period) - Login frequency drops 50%+ - Decreased feature usage - Support tickets about basic features

So I'm building DefendChurn: connects to Stripe, monitors these signals, sends daily Slack alerts for at-risk customers with pre-written save email templates.

Currently validating demand with a waitlist: https://defendchurn.space

Questions for HN: 1. Is this solving a real problem or am I imagining it? 2. What other churn warning signs should I track? 3. Any technical approaches you'd recommend for analyzing customer behavior patterns?

Built for micro-SaaS (simple setup, affordable pricing) rather than enterprise.

Feedback welcome – especially from anyone who's dealt with SaaS churn!

Comments URL: https://news.ycombinator.com/item?id=44083438

Points: 1

# Comments: 0

Categories: Hacker News

Inboxes Are Underrated

Hacker News - Sat, 05/24/2025 - 3:57pm
Categories: Hacker News

Tachy0n: The Last 0day Jailbreak

Hacker News - Sat, 05/24/2025 - 3:50pm

Article URL: https://blog.siguza.net/tachy0n/

Comments URL: https://news.ycombinator.com/item?id=44083388

Points: 8

# Comments: 0

Categories: Hacker News

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