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Article URL: https://www.sciencedirect.com/science/article/pii/S0004370215001435

Comments URL: https://news.ycombinator.com/item?id=43476916

Points: 1

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Article URL: https://github.com/serpapi/awesome-seo-tools

Comments URL: https://news.ycombinator.com/item?id=43476902

Points: 1

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Article URL: https://www.storybytes.com/view-moof/articles/mim.html

Comments URL: https://news.ycombinator.com/item?id=43476881

Points: 1

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Article URL: https://www.iamexpat.de/education/education-news/german-words-expats-should-know-luften

Comments URL: https://news.ycombinator.com/item?id=43476879

Points: 1

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I'm excited to share TicketSidekick, an AI platform we've built to transform how engineering teams handle support tickets and incidents.

The Problem We're Solving: Our founding team saw firsthand how valuable engineering resources were being consumed by repetitive triage tasks. Our research shows triage engineers spend 32.3% of their time on manual alert correlation, ticket categorization, and routing—tasks that can be fully automated.

What TicketSidekick Does: - Complete Triage Automation: Uses ML to ingest, correlate, and filter alerts, eliminating false positives - Intelligent Incident Routing: Auto-categorizes and routes incidents to the right teams - AI-Powered Resolution: Automatically resolves common issues and generates responses for FAQs - Deep Analytics: Provides actionable insights on support operations and system health

Early Results: - 45% reduction in average response time - 40% decrease in ticket resolution time

We've designed TicketSidekick to integrate seamlessly with existing tools like Zendesk, ServiceNow, Jira, and various monitoring platforms.

Our Vision:

We're building what we call "the FSD of Triage" - starting with AI assistance for human agents, then gradually increasing automation capabilities based on your comfort level.

Calculate Your Savings: See how much your organization could save with our ROI Calculator: https://www.ticketsidekick.com/calculator

We're now accepting companies for our limited access program. Would love HN's feedback on our approach and the problems we're trying to solve.

Comments URL: https://news.ycombinator.com/item?id=43476838

Points: 1

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Article URL: https://arstechnica.com/space/2025/03/momentum-seems-to-be-building-for-jared-isaacman-to-become-nasa-administrator/

Comments URL: https://news.ycombinator.com/item?id=43476820

Points: 1

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Article URL: https://justincartwright.com/2025/03/25/mysql-tps-with-3000iops.html

Comments URL: https://news.ycombinator.com/item?id=43476819

Points: 2

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Article URL: https://www.theverge.com/news/635435/discord-ui-refresh-dark-mode-new-overlay

Comments URL: https://news.ycombinator.com/item?id=43476818

Points: 1

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Article URL: https://www.billboard.com/music/music-news/daft-punk-breakup-most-influential-electronic-act-9529663/

Comments URL: https://news.ycombinator.com/item?id=43476797

Points: 2

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Article URL: https://tratt.net/laurie/blog/2025/better_shell_history_search.html

Comments URL: https://news.ycombinator.com/item?id=43476793

Points: 1

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Article URL: http://www.news.cn/world/20250325/02ba448744ac4b75a81df613a88b4d26/2025032522b55fd15b244a5fac54e424c62be9b7_1616350dfed1c44ba786a82d574c86c30f.pdf

Comments URL: https://news.ycombinator.com/item?id=43476792

Points: 2

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Article URL: https://www.theguardian.com/us-news/2025/mar/25/honeybees-deaths-record-high

Comments URL: https://news.ycombinator.com/item?id=43476791

Points: 2

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Article URL: https://neon.tech/blog/pgsearch-on-neon

Comments URL: https://news.ycombinator.com/item?id=43476790

Points: 1

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Article URL: https://getmural.me/

Comments URL: https://news.ycombinator.com/item?id=43476779

Points: 1

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Article URL: https://apnews.com/article/napster-music-pioneer-service-sold-7c2541f805d8debf0433171696c54518

Comments URL: https://news.ycombinator.com/item?id=43476770

Points: 2

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Article URL: https://www.youtube.com/watch?v=2RKrbTkP53M

Comments URL: https://news.ycombinator.com/item?id=43476752

Points: 1

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Article URL: https://kyutai.org/moshivis

Comments URL: https://news.ycombinator.com/item?id=43476732

Points: 1

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Article URL: https://www.opentech.fund/news/open-technology-fund-files-lawsuit-to-contest-grant-termination-and-preserve-critical-mission/

Comments URL: https://news.ycombinator.com/item?id=43476407

Points: 1

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Article URL: https://www.donaldstwitterwonderland.net/

Comments URL: https://news.ycombinator.com/item?id=43476403

Points: 2

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Article URL: https://www.affectablesleep.com/blog/rethinking-sleep-fresh-answers-to-your-biggest-sleep-questions

Comments URL: https://news.ycombinator.com/item?id=43476366

Points: 1

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